Help Center
Everything you need to know about using AutoEdge. We made it simple.
Getting Started
How to Get Your API Keys
API keys are like a special password that lets AutoEdge trade for you. Each exchange has a different way to create them. Find your exchange below and follow the steps.
Important Safety Rules:
- NEVER enable withdrawal permission
- NEVER share your API secret with anyone
- Only enable "Trade" or "Spot Trading" permission
- Keep your secret key safe like a password
Understanding the Dashboard
Account & Billing
Troubleshooting
Safety & Security
Why Am I Not Trading?
AutoEdge may pause trading for your safety. When this happens, you'll see a colored banner at the top of your dashboard explaining why. Here's what each one means and what to do.
TRADING: OFF
Trading is turned off by you. Go to Settings and turn Trading ON to resume.
What to do:
- Go to Settings
- Confirm your Exchange is connected
- Confirm Trading is ON
- Confirm you selected at least 1 trading pair
Still Need Help?
Can't find what you're looking for? We're here to help!
Email: [email protected]
Contact Form: Send us a message
We usually respond within 24 hours.