Help Center
Everything you need to know about using AutoEdge.
AutoEdge offers four tiers:
Basic
Standard
Pro
Pro UltraAll tiers include annual billing (2 months free).
Max pairs is how many trading pairs you can select in your settings. These are the pairs your bot monitors for trading opportunities.
Max open positions is how many trades your bot can hold simultaneously. The bot scans all your selected pairs but only enters the best opportunities up to your position limit.
Minimum balances by tier:
- Basic: $500
- Standard: $1,500
- Pro: $3,500
- Pro Ultra: $7,500
These minimums ensure the bot can execute trades at proper position sizes.
- Basic: $35
- Standard: $50
- Pro: $75
- Pro Ultra: $100
The bot won't open positions smaller than these amounts.
Your bot keeps trading and your subscription continues. We'll notify you that performance may be impacted. You can deposit more funds or switch to a lower tier.
When you connect your exchange, AutoEdge automatically loads every available USDT and USDC trading pair from that exchange. You'll see 90-500+ pairs depending on your exchange.
Our optimization algorithm scores every tradeable pair based on historical performance. The top-scoring pairs are labeled "Quantum-Tested" with a ⚛ badge.
Currently: BTC/USDT, ETH/USDT, and SOL/USDT. These are pre-selected for new users.
Yes. Quantum-Tested pairs are pre-selected as a starting point, but you can deselect them and choose any pairs available on your exchange, up to your tier's limit.
Monthly, on the 1st. We pull performance data, re-run our optimization algorithm, and update rankings. You'll be notified when rankings change.
Binance, Kraken, Coinbase, KuCoin, Bybit, OKX, Gate.io, MEXC, Bitget, Huobi, Crypto.com, Gemini, and Bitstamp.
AutoEdge is a smart trading helper that watches the crypto market for you. It looks at prices, trends, and patterns to find good times to buy or sell.
Think of it like having a really smart friend who watches the market 24 hours a day, 7 days a week, and tells you when something interesting is happening.
The best part? Your money stays on your exchange. We never touch it. We just help you make smarter trades.
The Adaptive Portfolio Intelligence Engine is AutoEdge's core decision-making system. It continuously analyzes market conditions, detects regime changes, and adjusts trading behavior in real time.
Higher-tier plans unlock additional intelligence modules:
- Strategy Arbitration (Pro+) — Compares multiple strategies and selects the best one for current conditions.
- Signal Ranking (Pro Ultra) — Ranks and prioritizes trade signals by confidence and expected return.
All plans benefit from the core intelligence engine. Advanced modules add deeper analysis for experienced traders.
AutoEdge thinks this might be a good time to buy. The price could go up.
AutoEdge thinks this might be a good time to sell. The price could go down.
AutoEdge isn't sure yet. It's waiting for a clearer signal.
Remember: These are suggestions, not guarantees. Always do your own research before trading.
The confidence score (shown as a percentage like 75%) tells you how sure AutoEdge is about its signal.
- 80-100%: Very confident — strong signal
- 60-79%: Moderately confident — decent signal
- Below 60%: Less confident — weaker signal
- -- (dashes): Still analyzing — no signal yet
Higher confidence doesn't mean guaranteed profit. It just means the patterns look clearer.
RSI stands for "Relative Strength Index." It's a number from 0 to 100 that shows if something is being bought or sold a lot.
- Above 70: "Overbought" — lots of people have been buying, price might drop
- Below 30: "Oversold" — lots of people have been selling, price might rise
- 30-70: Normal range
Think of it like a rubber band. When it stretches too far in one direction, it often snaps back.
Up arrow (green): Price has been going up recently
Down arrow (red): Price has been going down recently
Sideways arrow (yellow): Price has been staying about the same
The trend shows what happened recently. It doesn't predict what will happen next.
The small wavy line on each card shows how the price moved over the last few hours. It's a quick way to see the recent pattern without looking at a full chart.
- Line going up = price increased
- Line going down = price decreased
- Wavy line = price went up and down
Trading is turned off by you. Go to Settings and turn Trading ON to resume.
Your balance is below the minimum required for your plan. Trading is paused to protect your funds.
AutoEdge isn't connected to your exchange. Connect your exchange in Settings to resume trading.
The trading engine isn't running right now. This can happen during updates or maintenance.
You only need two things:
- An account on a crypto exchange (like Binance, Bybit, or KuCoin)
- API keys from that exchange (we'll show you exactly how to get these)
That's it! You don't need to deposit any money with us. Your crypto stays safe on your exchange.
- Go to Settings in your dashboard
- Click on "Subscription" or "Manage Plan"
- Choose your new plan
- Complete the payment
Your new plan starts right away. If you upgrade, you only pay the difference.
- Go to Settings in your dashboard
- Click on "Subscription" or "Manage Plan"
- Click "Cancel Subscription"
- Confirm your cancellation
You'll keep access until the end of your billing period. No refunds for partial months.
We accept:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
All payments are processed securely through Stripe. We never see or store your card details.
This usually means one of these things:
- Typo: You might have copied the key wrong. Try copying it again carefully.
- Wrong exchange: Make sure you selected the right exchange in AutoEdge settings.
- Key expired or deleted: Check your exchange to make sure the API key still exists.
- Missing passphrase: Some exchanges (KuCoin, OKX) need a passphrase in addition to API key and secret.
Fix: Delete the key in AutoEdge, create a new one on your exchange, and enter it again carefully.
This means AutoEdge can't talk to your exchange. Common causes:
- Exchange is down: Sometimes exchanges have maintenance. Wait a few minutes and try again.
- Your region is blocked: Some exchanges don't work in certain countries.
- API key permissions: Make sure "Trade" permission is enabled on your key.
Fix: Wait 5 minutes and refresh. If it still doesn't work, check your exchange's status page.
A few possible reasons:
- No funds on exchange: AutoEdge shows your exchange balance. If it's empty there, it's empty here.
- Wrong account type: Make sure your funds are in your "Spot" or "Trading" wallet, not "Funding" or "Earn."
- API permissions: Your API key needs "Read" or "Query" permission to see balances.
Fix: Check your exchange to make sure you have funds in your spot/trading wallet.
- Go to Settings in your AutoEdge dashboard
- Find the "Exchange Connection" section
- Click "Disconnect" or "Remove" on your current key
- Enter your new API key and secret
- Click "Connect" or "Save"
Tip: If you're worried about security, you can delete the old key on your exchange after adding the new one to AutoEdge.
Every new account gets a 30-day free trial on the Basic tier — live trading with 3 quantum-tested pairs (BTC, ETH, SOL).
- No credit card required to start
- Connect your exchange and trade live on the Basic tier
- On day 30: $19/mo to continue, or your bot simply pauses. We never charge without your permission
- Upgrade to Pro anytime for 50 pairs — prorated billing
Yes. Click "Upgrade to LIVE" on your dashboard or in Settings → Subscription. Your trial ends immediately, your card is charged, and LIVE trading activates with full tier access.
Yes. On the pricing page, click "Already experienced? Skip trial →" below any tier. You'll be charged immediately and start with full LIVE access.
SIM mode lets you run the bot with virtual money using real market data. No real funds are used. It's a safe way to see how the bot performs before committing real capital.
During your free trial: Basic tier (3 pairs, live trading).
After subscribing: your tier's starting balance:
- Basic: $500
- Standard: $1,500
- Pro: $3,500
- Pro Ultra: $7,500
Yes. SIM mode is always available in Settings. Switch between SIM and LIVE anytime.
Yes. Real-time prices from your connected exchange. The only difference is trades execute with virtual funds, not real ones.
Our optimization algorithm scores every tradeable pair based on historical performance. The top-scoring pairs are labeled "Quantum-Tested" with a ⚛ badge.
Currently: BTC/USDT, ETH/USDT, and SOL/USDT. These are pre-selected for new users.
Our parameters are tested on IBM quantum computers.
Monthly, on the 1st of each month. We pull performance data, re-run our optimization, and update the rankings. You'll be notified when rankings change.
Yes. Quantum-Tested pairs are pre-selected as a starting point, but you can deselect them and choose any pairs on your exchange, up to your tier's limit. There's also a one-click "Use Quantum-Tested Pairs" button to quickly select all top-ranked pairs.
If your portfolio hits the drawdown limit for your trading mode, the bot automatically pauses all trading. After a cooldown period, it resumes in Conservative mode to protect your capital. You can switch back to any mode at any time — nothing is locked or greyed out.
- Conservative: -3% (90 min cooldown)
- Moderate: -2% (20 min cooldown)
- Aggressive: -10% (15 min cooldown)
You can switch to any trading mode at any time after the bot resumes. The cooldown is a safety buffer, not a lock.
Combination of technical indicators (trend, momentum, volume) with a confidence scoring system. Only enters trades when signal confidence exceeds your tier's threshold.
- Conservative: Smaller positions, wider take-profit targets, tighter stop-losses. Best for capital preservation.
- Moderate: Balanced risk and reward — recommended for most traders.
- Aggressive: Larger positions, tighter take-profits, wider stop-losses. Higher risk, higher potential.
Ladder system with partial exits — 1st target exits 20%, 2nd exits 30%, 3rd exits remaining 50%. Locks in profits while letting winners run.
Hard-coded floor at -1.0% that cannot be overridden. Mode-specific stop-losses range from -1.0% to -3.5%.
Activates at +1.3% profit, triggers if price drops 0.3% from peak. Catches trend reversals while maximizing gains.
Available on Pro and Pro Ultra. Place your own trades alongside the bot's automated trading. Bot's risk management still applies.
Passwordless login. Enter your email, we send a one-time code. No password to remember or reset.
Monthly on your subscription date. Annual billing available at 2 months free (pay for 10, get 12).
Settings → Subscription → Change Plan. Upgrades take effect immediately with prorated charge for remaining days.
Settings → Subscription → Change Plan. Keep current tier until end of billing period, then switch.
Settings → Subscription → Cancel. Keep access until end of billing period. No partial refunds. Re-subscribe anytime.
AI Price Prediction is an optional pre-entry filter that uses an AI foundation model trained on 12 billion candlestick records from 45 global exchanges.
Before each trade, the AI predicts price direction and skips entries with unfavorable predictions. It adds an extra layer of intelligence on top of AutoEdge's technical analysis.
In backtesting, the AI filter achieved 97.5% filter accuracy — correctly avoiding losing trades before they happen.
- 79 out of 81 losing trades were avoided
- Win rate improved from 39% to 56%
Past performance in backtesting does not guarantee future results.
Yes. AI Price Prediction is optional and can be toggled on or off at any time in Settings. When off, your bot trades using standard technical analysis only.
No. The AI model is trained exclusively on public market data (candlestick records from global exchanges).
No user data is used in model training. The model cannot access your account, API keys, or trading balances.
Your bot continues trading normally using standard technical analysis. AI Price Prediction is an enhancement, not a dependency.
If the AI service is temporarily unavailable, trades proceed without the AI filter. No action is required on your part.
Yes — AutoEdge is non-custodial.
Your funds stay on your exchange at all times. We cannot move, transfer, or withdraw your money.
Trade-only and read permissions. Never withdrawal.
Even if someone accessed your AutoEdge account, they cannot withdraw funds from your exchange. We physically cannot request withdrawals with the permissions we use.
See our full security overview →AES-256 encryption at rest.
Your API keys are never logged, never displayed after entry, and never shared with third parties. Only our trading engine can decrypt them to execute trades on your behalf.
See our full security overview →No. We collect only what's needed to run the service:
- Email address
- Trading preferences and selected pairs
We do not collect personal ID, bank account numbers, or SSNs. We never sell your data to anyone.
Visit our Security page for full details on how we protect your account and data.
If AutoEdge stops working for any reason:
- Your money is safe: It's still on your exchange, exactly where you left it
- Open trades stay open: Any positions you have will remain until you close them manually
- No new trades: AutoEdge won't make new trades until it's back online
You can always log into your exchange directly and manage your trades yourself.
Yes! You're always in control. To remove AutoEdge's access:
- Log into your exchange
- Go to API Management
- Find the "AutoEdge" API key
- Click "Delete" or "Revoke"
AutoEdge will immediately lose access. You can create a new key anytime if you want to reconnect.
Still Need Help?
Can't find what you're looking for? We're here to help!
Email: [email protected]
Contact Form: Send us a message
We usually respond within 24 hours.